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Journal

Notes on building and running software.

All Agency Consulting

87 notes in Agency

16 Jun 2026
What agentic operators actually do (the operator, not the copilot)
An agentic operator runs AI agents that do whole units of work instead of typing every line. We operate this way every day. Here's the job, concretely, and the one skill that's actually new.
16 Jun 2026
Augment, never replace: turning a dev team into agentic operators
The fear that AI is there to replace developers is what quietly caps the capability you paid for. Augment-not-replace isn't ethics, it's what works.
16 Jun 2026
What agentic-dev training actually looks like

Most AI training is a slide deck and a prompt cheatsheet. Turning a dev team into agentic operators is hands-on, on your own codebase, on real production work.

Build vs buy your AI capability: the CTO's real decision

Buying an AI tool gives access, not capability. Building alone burns senior quarters. For most teams the real answer is neither pure buy nor pure build.

Why AI demos die before production

The AI demo always works. Then it meets your real codebase, standards, and scale, and quietly dies. The demo-to-production gap is where most AI initiatives fail.

The copilot-operator gap: why your Claude seats aren't enough

Your team has AI autocomplete, maybe 10% of what coding agents can do. The gap to agents running work in production is an operating problem, not a license problem.

Running agent fleets in production: what it actually takes

Going from one agent to a fleet in production isn't a prompt change. It's four engineering layers: context, orchestration, observability, and an operating model your devs run.

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