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A software partner vs a project agency

A project agency is built to deliver a defined scope and move on. It is good at launches and bad at everything after one, because maintenance was never the deal. A software partner works the other way round: launch begins the responsibility, and the price stays predictable for as long as the software lives. If you need a one-off build and have a team to keep it alive, an agency fits. If you need the software owned over time, you need a partner.

Updated

Side by side.

tsukumo compared with a project agency
 tsukumoA project agency
What the deal coversBuilding the software and keeping it healthy, month after monthDelivering a fixed scope, then handing it over
After launchWe still own the result — bugs, updates, operationsOut of scope; maintenance becomes your problem or a new contract
PricingOne predictable monthly price, from CHF 2,500Fixed project fee, then change requests billed one by one
IncentiveTo keep your software working, because we are still on itTo ship the scope and start the next project
What you ownCode, IP and infrastructure, yours from day oneVaries by contract; sometimes gated behind a final payment

When a project agency is the right call

If you genuinely need a one-off build — a marketing site, a fixed campaign, a prototype — and you have a team ready to maintain whatever ships, a project agency is the leaner choice. You are paying for a deliverable, not a relationship, and that is exactly what an agency is organised to provide.

Straight answers.

Isn't an agency cheaper for a one-off build?
For a true one-off with no life after launch, often yes. The cost comparison changes the moment the software has to keep running, because maintenance that was 'out of scope' becomes a recurring bill you did not plan for.
Can't we just hire the agency again when something breaks?
You can, but each time starts cold: they relearn the code and quote the change. A partner already knows your software and is responsible for it continuously, so there is no cold start and no per-fix negotiation.
Do you do launches too?
Yes — building and launching new software is core to what we do. The difference is that we stay responsible for it afterwards rather than handing it off.

Your software. Our responsibility.

a 20-minute scoping conversation, no obligation

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